1. Return Eligibility
We want you to be completely satisfied with your purchase. You may return most new, unopened, and undamaged items within 30 days of delivery for a full refund. The item must be in its original packaging and in the same condition that you received it.
2. Return Process
To initiate a return, please contact our customer support team with your order number and details about the product you would like to return. We will provide you with a return authorization and instructions on where to send your package.
3. Refunds and Processing
Once we receive and inspect your returned item, we will send you an email notification. If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days.
4. Shipping Costs
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund, unless the return is a result of our error (you received an incorrect or defective item).
5. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or a full refund, including all shipping costs incurred, at no additional charge to you.
6. Contact Us
If you have any questions on how to return your item to us, please feel free to reach out to our customer support team through our Contact Page or via email.
